Staff positions

The Director of Financial Aid is a divisional manager responsible for overseeing the financial aid office, ensuring a strong commitment to client service, and fostering a collaborative approach to problem-solving. The director supervises financial aid personnel, manages daily operations, and ensures the effective administration of financial aid processes for both undergraduate and graduate students. This position is also responsible for managing scholarships, veterans’ benefits, and coordinating financial aid services across campus units. The Director plays a key role in the recruitment and retention of students by developing financial aid strategies that support Ferrum College’s mission.

Essential Duties and Responsibilities:

• Leadership and Fund Management:
  Provide strategic leadership for financial aid fund management, ensuring the efficient allocation of federal, state, institutional aid, and outside scholarship funds.
  
• Customer Service Excellence:
  Ensure the highest level of customer service by effectively managing and training staff to meet the needs of students and families seeking financial assistance.
  
• Outreach and Education:
  Prepare and present at schools and other venues regarding the importance of financial aid in expanding access to education. Represent Ferrum College at financial aid events and conferences.
  
• Policy Analysis and Planning:
  Oversee the development and implementation of policies related to financial aid and scholarship administration in alignment with federal, state, and institutional regulations.
  
• Veteran Benefits Administration:
  Serve as the certifying officer for veterans’ benefits, ensuring compliance with related policies and procedures. Work closely with the Carter Center and student success coaches to support veteran students in their educational journey.
  
• Collaboration for Recruitment and Retention:
  Work with the Vice President of Enrollment Management to strategize and implement financial aid models that support the College’s recruitment and retention goals.
  
• Data Integrity and Reporting:
  Ensure data integrity in all financial aid processing and reporting systems. Prepare and disseminate data for federal, state, and institutional reporting requirements.
  
• Budget Management:
  Manage the financial aid budget, ensuring efficient and effective use of resources for student support.
  
• Endowment Fund Management:
  Collaborate with Institutional Advancement and the Chief Financial Officer to award endowment funds based on donor criteria and institutional needs.
  
• Student Accounts Coordination:
  Lead the Student Accounts Office to ensure seamless processes and excellent customer relations between offices, enhancing the student experience.
  
• Attention to detail and Integrity:
  Demonstrate the highest level of personal integrity, maintain confidentiality, and consistently exhibit strong attention to detail in all aspects of work.
  
• Additional Duties:
  Provide additional support as assigned, including weekend or evening work as necessary.

Minimum Qualifications:

Bachelor’s degree required.
5 to 10 years of experience in financial aid, accounting, or a similar role.
Proficiency in Microsoft Office and experience with financial reporting systems.
Excellent verbal and written communication skills.
Strong attention to detail and the highest degree of personal integrity and confidentiality.
Ability to work collaboratively with students, colleagues, administrators, and the campus community.
Ability to manage multiple tasks and work effectively under pressure.

Preferred Qualifications:

Master’s degree preferred.
10+ years of experience in financial aid, accounting, or a similar role.
Experience with NCAA Division II athletic compliance and scholarship disbursement.
Familiarity with veteran benefits certification and administration.
Experience with Ellucian Colleague.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ferrum we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this role or other roles on campus.

Interested candidates should submit a resume along with the names and telephone numbers of three references to resumes@ferrum.edu or mail to Human Resources, Ferrum College, P.O. Box 1000, Ferrum, VA  24088. Background check required.

This institution is an equal opportunity provider and employer.

All applicants must complete the online Ferrum College Employment Application by clicking here.

Under the general supervision of the Facilities Manager of Physical Plant, the General Maintenance Technician provides a broad scope of services to assist in the completion of all tasks needed associated with Physical Plant.  Professionalism and teamwork required. These tasks may include basic and routine facilities maintenance construction and repair tasks according to service quality and safety standards.

Essential Functions:

• Inspect, repair, and perform preventive maintenance to mechanical, electrical, plumbing, HVAC, safety, and waste management systems as directed.
• Assist skilled mechanics such as plumbers, electricians, carpenters, HVAC technicians and locksmith in their daily duties and on more complex projects
• Assist grounds staff as needed, including snow removal.
• Use work order system to log activities.
• Diagnosis issues as requested and request purchase of parts for job
• Assist with miscellaneous facility projects, including painting, drywall, carpentry, installation of fixtures, and moving furniture or materials on campus and within facilities.
• Assist with work on roof repairs as necessary
• Assist with repairs of washers and dryers as needed
• Assist with changing of light bulbs in buildings and other minor lighting issues
• Serve as After Hours On-Call technician in weekly rotation with other maintenance workers
• Work with student workers and also cross-trains to fill in for other employees
• Communicate with students, faculty and staff in a professional manner
• Responsible for driving college-owned service vehicle following safe driving practices
• Responsible to request repairs and service on vehicle as needed
• Use service vehicle to pick up and deliver materials on and off campus for Physical Plant as requested
• Performs other duties as assigned by Facilities Manager.

Minimum Qualifications:

• High School diploma or GED
• Two years’ experience in related fields
• Must be able to meet deadlines, work skillfully under pressure, solve problems, make decisions, and be a team player.
• Requires full range of body motion, including reaching, stooping, kneeling, climbing and walking.
• Must be able to lift and carry items weighing 50 lbs. 
• Requires ability to operate motor vehicles with current driver’s license.
• Must be able to follow a work schedule and complete assigned tasks in time allotted.
• Must be able to occasionally come in after hours and on weekends for special events and emergency calls

Preferred Qualifications:

• 5 years’ experience in related fields.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ferrum we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this role or other roles on campus.

Interested candidates should submit a resume along with the names and telephone numbers of three references to resumes@ferrum.edu or mail to Human Resources, Ferrum College, P.O. Box 1000, Ferrum, VA  24088. Background check required.

This institution is an equal opportunity provider and employer.

All applicants must complete the online Ferrum College Employment Application by clicking here.

Ferrum College is seeking a Financial Aid Counselor to assist the Vice President for Enrollment Management and Director of Financial Aid in administering of financial aid programs.

Essential Functions:

• Financial Aid Responsibilities
  • Counsel students and parents on the availability of financial aid and assist families with completion of all applications/ forms. Counseling assignment to be determined by the Director of Financial Aid.
  • Award new and returning students, including data entry of awards. Responsible for processing all aspects of student files, including but not limited to VT AG review and approval, Verification review and updates, Invalid Applications, aid appeals, and processing of all student loans. Counselor will assist with data entry of applications, credit checks, and follow-up requests when necessary.
  • Serve as receptionist for the Financial Aid Office. Answer incoming telephone calls and assist callers with their questions and/or forward calls when necessary. Greet visitors to the office and assist them with their questions and/or schedule appointments. Calls received before 4:30 p.m. will be contacted the same business day.
  • Complete all exit counseling requirements for students who do not enroll. Update ECMC/Horizons with exit information for timely counseling of loan obligations.
  • Keep current with developments and trends in the Financial Aid field by participating in continuing education courses, professional organizations and seminars, attending conferences, reading current literature and maintaining professional contacts in the community.
  • Prepare for and assist with student registration, Open House, and other College events. Speak at High School Nights as requested.
• Administrative Responsibilities
  • Ensure that all daily office functions and procedures are completed in the absence of the Director.
  • Responsible for reporting through query and assisting with all reporting functions when needed.
• Additional Responsibilities
  • Perform other duties as assigned by the Director or the VP for Enrollment Management.
  • Should be able to lift up to 25 lbs

Minimum Qualifications:

• Bachelor’s Degree
• Experience in Enrollment Management, including Admissions and/ or Financial Aid, with willingness to learn electronic data exchange programs.
• Demonstrated evidence of excellent organizational and computer skills with database experience such as (but not limited to) Colleague, SAP Business Objects, Excel, Word, Access, etc.
• Demonstrated evidence of strong interpersonal and customer service skills.
• Willingness to learn federal financial aid regulations and procedures.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ferrum we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this role or other roles on campus.

Interested candidates should submit a resume along with the names and telephone numbers of three references to resumes@ferrum.edu or mail to Human Resources, Ferrum College, P.O. Box 1000, Ferrum, VA  24088. Background check required.

This institution is an equal opportunity provider and employer.

All applicants must complete the online Ferrum College Employment Application by clicking here.

The Commercial Plumber is responsible for installing, maintaining, and repairing plumbing systems across the college campus, ensuring compliance with all safety and regulatory standards. This position plays a vital role in maintaining campus infrastructure to provide a safe and functional environment for students, faculty, and staff. This position requires collaboration across departments and occasional evening or weekend work.

Essential Functions:

• Install, repair, and maintain plumbing systems, including water supply, drainage, sewage, gas, and heating systems.
• Diagnose and troubleshoot plumbing issues, identifying appropriate solutions.
• Perform routine inspections and preventative maintenance on campus plumbing systems.
• Read and interpret blueprints, technical drawings, and specifications to ensure proper installation and repairs.
• Collaborate with other maintenance personnel and contractors as needed for large-scale repairs or renovations.
• Ensure all work complies with local, state, and federal plumbing codes and regulations.
• Operate and maintain plumbing tools and equipment in a safe and effective manner.
• Respond to emergency plumbing issues in a timely manner.
• Maintain accurate records of repairs, installations, and inspections.
• Assist with planning and budgeting for plumbing-related projects and equipment.
• Provide recommendations for system improvements and efficiency upgrades.
• Follow and enforce all campus safety protocols and procedures.

Work Environment:

Work is performed in various campus buildings, including classrooms, residence halls, and administrative offices. May involve exposure to hazardous materials, confined spaces, and heights.
Requires standing, bending, lifting, and working in varying weather conditions.

Compensation & Benefits:

Competitive salary based on experience and qualifications.
Comprehensive benefits package, including health, dental, and retirement plans.
Paid time off and professional development opportunities.

Minimum Qualifications:

High school diploma or equivalent required.
Minimum of three (3) years of experience as a commercial plumber, preferably in an institutional or campus setting.
Demonstrated knowledge of plumbing systems, fixtures, and relevant building codes.
Ability to read and interpret technical documents, schematics, and blueprints.
Strong problem-solving and troubleshooting skills.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Physical ability to lift heavy materials, work in confined spaces, and perform manual labor in various weather conditions.
Proficiency with plumbing tools and equipment.
Availability to work flexible hours, including on-call shifts for emergencies.

Preferred Qualifications:

Valid Virginia plumbing license or certification.
Experience working in an educational or institutional environment.
Additional certifications in HVAC or related fields.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ferrum we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this role or other roles on campus.

Interested candidates should submit a resume along with the names and telephone numbers of three references to resumes@ferrum.edu or mail to Human Resources, Ferrum College, P.O. Box 1000, Ferrum, VA  24088. Background check required.

This institution is an equal opportunity provider and employer.

All applicants must complete the online Ferrum College Employment Application by clicking here.

Ferrum College is currently seeking a skilled individual to become the Academic Affairs Executive Assistant. This individual will Provide administrative support to the Office of Academic Affairs in managing day-to-day operations, coordinating initiatives, and ensuring efficient communication.

Essential Functions:

• Calendar Management:
  • Coordinate and manage the schedule for the Academic Affairs Office and the President’s Office, including meetings, appointments, and travel arrangements.
  • Prioritize and schedule meetings based on the Academic Affairs Office priorities and commitments.
• Communication:
  • Facilitate communication between the Academic Affairs Office and internal/ external stakeholders.
  • Draft, edit, and proofread official correspondence and reports.
• Office Management:
  • Maintain an organized and efficient office environment.
  • Manage incoming calls, emails, and requests for the Academic Affairs Office.
• Project Coordination:
  • Assist in coordinating special projects and initiatives led by the Academic Affairs Office.
  • Track project timelines and deliverables.
• Event Planning:
  • Coordinate and plan events hosted by the Academic Affairs Office, including Opening of School, student events, awards ceremonies, commencement, development activities, and various annual meetings of organization memberships such as Appalachian College Association, Southern Association of Colleges and Schools Commission on Colleges, etc
• Information Management:
  • Maintain confidentiality and handle sensitive information with discretion.
  • Manage and organize documents, records, and files.
• Collaboration:
  • Collaborate with other administrative staff and departments to ensure seamless operations.
• Research Support:
  • Conduct research and gather information as needed to support the Provost in decision-making.
• Other duties and projects as assigned by the Academic Affairs Office.

Minimum Qualifications:

• Proven experience as an executive assistant or in a similar role.
• Excellent organizational and multitasking skills.
• Strong written and verbal communication skills.
• Proficient in office software (Microsoft Office Suite, Google Workspace).
• Ability to handle confidential information with integrity.
• Detail-oriented and able to work independently
• Associates degree in a relevant field.

Preferred Qualifications:

• Bachelor’s degree in a relevant field.
• Previous experience in higher education administration.
• Familiarity with academic processes and structures.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ferrum we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this role or other roles on campus.

Interested candidates should submit a resume along with the names and telephone numbers of three references to resumes@ferrum.edu or mail to Human Resources, Ferrum College, P.O. Box 1000, Ferrum, VA  24088. Background check required.

This institution is an equal opportunity provider and employer.

All applicants must complete the online Ferrum College Employment Application by clicking here.

The admissions counselor works under the general direction of the Director of Admissions and will manage a recruitment territory for Ferrum College. The admissions counselor will be responsible for the successful recruitment and enrollment of prospective students within their territory, including, but not limited to prospective student communication, attendance at college fairs, high school visits and on and off campus recruiting events. The admissions counselor will also be responsible for general office duties as assigned.

Essential Functions:

• Territory communication management including, but not limited to phone calls, texting, email communication, birthday cards, personal notes and general student communication 
• College fair attendance 
• High school visits 
• Preparation and attendance for both on-campus and off-campus recruiting events 
• Collect and review application materials 
• Collaborate with other offices on campus to ensure successful transition of enrolled students 
• Create and maintain relationships with parents, students, guidance counselors, coaches, and other campus constituents.
• Assist with the mentoring and training of new counselor hires 
• Other duties as assigned

Minimum Qualifications:

• Bachelor’s degree required.
• Weekend and evening hours will be required.
• Valid driver’s license. Travel is a part of this position.
• Must have Microsoft Office skills.
• CRM experience preferred.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ferrum we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this role or other roles on campus.

Interested candidates should submit a resume along with the names and telephone numbers of three references to resumes@ferrum.edu or mail to Human Resources, Ferrum College, P.O. Box 1000, Ferrum, VA  24088. Background check required.

This institution is an equal opportunity provider and employer.

All applicants must complete the online Ferrum College Employment Application by clicking here.

Ferrum College, an NCAA Division III institution located in Ferrum, Virginia, is looking for a motivated, energetic and passionate individual to be our next Assistant Athletic Trainer. This is a full-time, 12-month position Ferrum College, an NCAA Division III institution located in Ferrum, Virginia, is looking for a motivated, energetic and passionate individual to be our next Assistant Athletic Trainer. This is a full-time 12-month position that reports directly to the Head Athletic Trainer.

Ferrum College is a proud member of the Old Dominion Athletic Conference (ODAC). We will be transiting from the Old Dominion Athletic Conference to Division II Conference Carolinas in the fall of 2025.

Primary Purpose:

The Assistant Athletic Trainer will assist in providing medical services for Ferrum’s 20 varsity programs. The successful candidate will be responsible for aiding the Head Athletic Trainer in the prevention, evaluation, treatment, referral, and rehabilitation of injuries and illnesses to our student-athletes. The Assistant Athletic Trainer will ensure a culture of compliance within all NCAA Division III, ODAC and Ferrum College rules and regulations, and ensure all staff members and student-athletes comply with same. Finally, the successful candidate will serve in administrative capacity as needed and directed by the Head Athletic Trainer and/or the Director of Athletics.

Essential Functions:

• Provide daily health care for Ferrum College student-athletes.
• Maintain appropriate athletic training room operations as directed by the head athletic trainer.
• Record and maintain appropriate medical records for treatment given through appropriate athletic training software.
• Provide daily coverage for all practice and competition, including some travel responsibilities, of assigned sports (sport assignments to be determined).
• Assist with inventory maintenance and budget.
• Serve in administrative capacity as needed and directed by the Head Athletic Trainer and/or the Director of Athletics.
• Serve on department and campus-wide committees as requested, as well as other duties as assigned by the Director of Athletics.

Supervisory Responsibilities:

The Assistant Athletic Trainer will have a supervisory role over work study students and student interns.

Minimum Qualifications:

Bachelor’s degree; BOC certification; eligible for State of Virginia Athletic Training Licensure; current Emergency Cardiac Care Certified (ECC) certification; basic computer and Microsoft Office skills.

Preferred Qualifications:

Master’s Degree; experience working in a coeducational collegiate environment; two or more years of experience as a certified athletic trainer; experience with the The Athletic Trainer System; Additional certifications are desirable (First AID/CPR instructor, reputable strength and conditioning certification, Graston technique, FMS, etc.).

Required Licenses:

BOC certification; eligible for State of Virginia Athletic Training Licensure; current Emergency Cardiac Care Certified (ECC) certification; Current and valid driver’s license required.

Other Preferences:

The candidate must be able to work independently and have the ability to work on evenings and weekends throughout the year to accomplish the tasks necessary for success in this field. The successful candidate must be committed to working and teaching within an environment that embraces the development of students around their education, cultural inclusion and diversity, mental health awareness and NCAA and ODAC compliance.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ferrum we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this role or other roles on campus.

Interested candidates should submit a resume along with the names and telephone numbers of three references to resumes@ferrum.edu or mail to Human Resources, Ferrum College, P.O. Box 1000, Ferrum, VA  24088. Background check required.

This institution is an equal opportunity provider and employer.

All applicants must complete the online Ferrum College Employment Application by clicking here.

Ferrum College is seeking an experienced and highly skilled HVAC Mechanic and Operator to maintain and service heating, ventilation, and air conditioning systems across our campus. This role is essential for ensuring efficient and reliable operation of over 38 conditioned buildings, including nine that are part of a national Historic District. The ideal candidate will have expertise in diagnosing, repairing, and maintaining a variety of commercial and residential HVAC systems, with a strong emphasis on energy efficiency and building automation systems (BAS).

Essential Functions:

• Systems Maintenance & Operation
  • Diagnose, repair, and preform preventative maintenance on HVAC systems, including medium hot water heating systems, hot water boilers, chilled water systems, heat pumps (water and air-sourced), and packaged rooftop units.
• Safety & Compliance
  • Safely handle refrigerants in compliance with EPA regulations (Section 608 certification required).
  • Ensure all HVAC systems meet local, state, and federal codes and standards.
  • Maintain accurate documentation of maintenance activities and refrigerant use to ensure compliance and transparency.
• Energy Management
  • Support campus-wide energy efficiency goals by identifying opportunities for operational improvement.
  • Collaborate with the Facilities Management team to implement strategies that reduce energy consumption and enhance HVAC system performance.
• Collaboration & Communication
  • Work closely with faculty, staff, and other departments to prioritize HVAC repairs and ensure minimal disruption during maintenance activities.

Respond promptly to HVAC emergencies and provide high-quality service to meet campus needs.

• Data & Reporting
  • Monitor and report on key performance indicators related to HVAC system performance and energy efficiency.

Minimum Qualifications:

• Minimum of 5 years of experience in commercial and residential HVAC maintenance, repair and installation.
• Expertise in the operation and maintenance of various HVAC systems, including those outlined above.
• Strong problem-solving skills and the ability to work both independently and as part of a team.
• EPA Section 608 certification for safe refrigerant handling.

Preferred Qualifications:

• Experience working on a college campus or in environments with complex HVAC needs.
• Familiarity with historical building preservation and associated HVAC challenges.
• Knowledge of energy conservation strategies and experience with BAS to support campus sustainability efforts.

Compensation:

• Salary is commensurate with experience and qualifications. Ferrum College offers a competitive benefits package.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ferrum we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this role or other roles on campus.

Interested candidates should submit a resume along with the names and telephone numbers of three references to resumes@ferrum.edu or mail to Human Resources, Ferrum College, P.O. Box 1000, Ferrum, VA  24088. Background check required.

This institution is an equal opportunity provider and employer.

All applicants must complete the online Ferrum College Employment Application by clicking here.

Ongoing search

Ferrum College is accepting applications for on-call drivers to assist in meeting the transportation needs of Ferrum College. Vehicles used will be provided by the College. Responsibilities may include transporting students on College-sponsored field trips, special events, or other off-campus opportunities; performing routine fueling and pre-trip inspection of vehicles; and recordkeeping. This position requires some overnight travel. A background check and driving check are required.

Applicants must be over 21 years of age; have a current driver’s license and good driving record; have the ability to drive safely in all types of traffic conditions in both rural and urban settings; and be willing to submit to post-offer and annual background checks, including Motor Vehicle Report checks. Drivers may be required to undergo drug testing initially and periodically. Drivers are required to operate vehicles in accordance with the Ferrum College Vehicle Safety Policy and other College policies and procedures, as well as applicable state and federal laws.

To be considered, please submit a Ferrum College employment application and/or resume to Human Resources, Ferrum College, P.O. Box 1000, Ferrum, VA 24088, or email to resumes@ferrum.edu.