Counseling Services

//Counseling Services
Counseling Services2019-03-11T13:04:25+00:00
Bassett Hall at Ferrum College

Ferrum College Counseling Services

Ferrum College Student Counseling Center (FCSCC) offers short-term, brief therapy and skills-based groups or workshops for students who are currently enrolled in classes. Students are provided 8 individual counseling sessions per academic year (Fall and Spring semesters) without charge. An extension for additional sessions may be considered if the student meets 1 of the following criteria: -If the student is experiencing symptoms that significantly impact academic functioning -If the student is at risk of significant decompensation -If the student requires support to remain stable in the campus community and to reduce the need for psychiatric hospitalization Psychiatric services are available to students with a need for this service which can be discussed with FCSCC therapist.

Please note that FCSCC staff do not provide assessment for or documentation recommending Emotional Support Animals (ESA).

For 24-hour emergency help on campus contact:

Campus Police at 540-365-4444 or ext. 4444
National 24 Hour Suicide Crisis Hotline:

For local mental health emergency assessments and care after hours:

Carilion Clinic Roanoke
540-981-8181 or 1-800-284-8898

Psychiatric Emergencies
888-819-1331 or
CONTACT Listen Line

Counseling Hours

Monday – Friday
8:00 am to 5:00 pm

Counseling Center hours may vary at times.

To schedule or cancel a counseling appointment, please call 540-365-4219 or email therapist at

Seen by appointment unless urgent

After Hours: 

After our normal business hours, if you need additional support please refer to the resources and tools available on the counseling center webpage, those in the student handbook, or consult with a resident assistant.

****If it is an emergency, contact your resident assistant or Campus Police at 365-4444****


Any full time Ferrum College student currently enrolled is allowed to use counseling services. Each student choosing to use counseling services is required to complete intake paperwork.


During counseling center’s normal business hours call 540-365-4219 or email therapist at Please advise if it is urgent. Appointments are typically 45-50 minutes long.

Information regarding services is confidential and will not be released to any other agency or individual without permission, except when required by law. Counseling center staff are required to report suspected abuse or neglect of a person who is presently a minor, an elderly person, or an incapacitated adult. Confidentiality may also be broken if there is a serious intent of harm to self or others or if there is a court order from a judge. A separate waiting room is available for individuals using the counseling services.

Bassett Hall B-106

On your first visit you will receive intake paperwork to complete.  The first session offers the opportunity to identify with the counselor what brought you in for a visit/consultation.  Together you can decide the most effective way for you to be successful and healthy.

MEDICAL OR PSYCHIATRIC SERVICES: Psychiatric services are available to students with a need for this service which can be discussed with counseling center therapist.

EMERGENCY /URGENT REQUESTS: We will make every attempt to see any student in an urgent or emergency crisis during regular office hours: call 540-365-4219 and request an urgent appointment; if the therapist is unavailable please contact the Dean of Student Life’s Office at 540-365-4461.

If it is after regular office hours:
If it is an emergency please contact Campus Police at 540-365-4444.  You may also seek support from housing & residence life staff members by contacting a resident assistant.

If you are off campus please call 911 for assistance.

Off Campus Referrals: If a student prefers to be seen off campus for any mental health/counseling services, the counselors are available to consult with you about local resources and referrals.

When you’re concerned or worried about someone who needs some support it can be difficult to know the best way to truly be of help. Many people who struggle with high-risk health and safety issues say that talking with their friends helped them to seek professional help and gain better control of their behavior.

IF AN EMERGENCY: if you are concerned about the immediate wellbeing of a friend/peer on the Ferrum College campus do not hesitate to contact Campus Police at 540-365-4444 who will be able to access the 24-hour Residence Life Staff on call to help with the situation. That is their job and they are always available. If additional services are needed they will know how to access those most efficiently and save a lot of time and perhaps someone’s life.


  •  If someone needs to talk make sure it is a good time to do so–not too late or tired or upset. Getting sleep helps. Suggest you talk briefly if you have time but then see if following up when both are rested might be the best suggestion.
  • Encourage and help them seek out the RA or other Residence Life Staff to talk as these individuals are trained and know the campus resources.
  • Perhaps offer to help them access resources if they are unfamiliar as this can be stressful. Look up the Counseling Center website for information and hours; offer to go with them if that would make it easier to schedule or meet with someone. Remind them that going can be just one time or up to 8 sessions for free.

None of us can solve someone else’s problems but we can try to be compassionate, non-judgmental and support them in getting the assistance that will help the most.

National Alliance on Mental Illness (NAMI) or (helpline) 800-950-6264

Trans Lifeline

Peer Support Hotline: 877-565-8860

Sexual Assault or Intimate Partner Violence:

Franklin County Family Resource Center

Virginia Sexual and Domestic Violence Action Alliance

Alcohol and Substance Use Resources:

Alcohol Addiction Center

Area AA/NA Meetings

The Ferrum College faculty and staff have contact with our students in their daily college life. They are in an excellent position to be aware of a student who may need additional assistance.

If you are concerned about a student we suggest:

  • Make sure the student is aware of the availability of resources on campus and how to access it.
  • Be sure to address their possible lack of experience or the stigma often associated with “asking for help”. Often students voice a concern for how they will be perceived by a professor or peers.
  • If faculty or staff would like to talk with the therapist feel free to call the counseling center (x4219) and request a telephone or meeting consultation regarding a student of concern.
  • Reporting concerns to the Dean of Student Life or Chief of Police would bring the student to the awareness of the Care Assessment Team that pro-actively coordinates identifying appropriate resources and supports for students. If the student’s behaviors are of significant concern, reporting to one of the above staff can assist the student in accessing additional resources as quickly as needed.
  • The counseling center welcomes faculty and staff accompanying a student to make an appointment or attending a consultation if the student requests this assistance.

The link below is to an e-book publication “Recognizing and Responding to Students in Distress: a Faculty Handbook”: