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Southern Health Services
Town Center One
1000 Research Park Boulevard
Charlottesville VA, 22911
1-800-627-4872
www.southernhealth.com

Member Services for Southern Health Insurance
Member Login on Southern Health website
Search for a Provider (Doctor)
Click to Access On-line Medical Insurance Forms

Full-time and regular part-time employees are eligible to enroll in the College's medical insurance plan on the first day of the month following employment or the first day of the second month following employment. Open enrollment is held in March.

Member Name: Employee's Name
Member Number: Assigned by Southern Health
Group Name: Ferrum College + (HMOH or HMOL or POS)
Group Code: CVTY

Plan Type: HMOH (refer to insurance card)
Group # HMOH:
Click to View Outline of HMO-High Benefits

Plan Type: POS (refer to insurance card)
Group # POS:
Click to View Outline of POS Benefits

Plan Type: HMOL (refer to insurance card)
Group # HMOL:
Click to View Outline of HMOL Benefits

Prescription Drug Benefits for all plans:
$10 co-payment Generic
$30 co-payment Brand Name
$55 co-payment Non-Preferred Drugs

Click here to view Southern Health's 2005 Preferred Drug List

Your insurance card will identify the following:

  1. Office Visit co-pays
  2. Inpatient Co-pay (hospital)
  3. Prescription Co-pays
  4. ER Co-pay
  5. Outpatient Co-pay
  6. Urgent Care Co-pay

Contact Information:

  1. Account Manager, Tom Bailey, tpbailey@cvty.com
  2. Plan Services Department: (800) 627-4872
  3. Preauthorization: (800) 235-2206 or (804) 270-9200
  4. Pharmacist Help Desk: (800) 378-7040
  5. Mental Health/Substance Abuse: (800) 975-8919
  6. Urgent Care Outside the Service Area: (866) 243-7427

Claims may be submitted directly to:
Southern Health Services, Inc.
P.O. Box 7704
London, KY 40742

Southern Health Services logo is copyright to Southern Health Services, Inc. and respective owners & authors.